Important: International orders cannot be exchanged.
If there was an issue with your order, you can request an exchange as follows:
Pick-up exchange (Argentina)
Exchange your item for another of the same value at any of our stores:
Belgrano R Store: Zapiola 1790, Buenos Aires.
San Telmo Fair: Defensa 525, Buenos Aires.
Home exchange (Argentina only)
Contact us at [email protected] to arrange courier pickup.
You can receive an item of equal value shipped directly to your address.
Exchange timeframe
Exchanges must be requested within 10 days of receiving the product.
Damaged or defective items (Argentina only)
If your item arrives damaged or defective, contact [email protected] and we will send a replacement free of charge.
